Shipping & Returns

Shipping:

FREE Ground Shipping on orders over $70.  All orders are shipped via UPS or USPS for domestic shipments.  If you are a non-continental US customer, such as Hawaii or Alaska, you can submit your order as is and we will let you know the shipping charges and get your approval before we ship. The same applies for orders to Canada which is the only international country we will ship to.

Shipping charge on domestic orders under $70 is only $4.50.  Shipping charges are non-refundable.

  • Orders placed on-line are shipped within 24 hours.
  • Next-Day and Two-Day shipping is available for an extra charge.

RETURNS:

Returns must be received within 30 days of the invoice date.  Items may not be accepted for refund if they have been opened, improperly stored or handled, or missing the seal wrap.

Quiddity Nutrition – Returns Department
123 Jackrabbit Run
Round Rock, TX   78664

Any damages or shortages must be reported to Quiddity Nutrition within 24 hours of receipt of shipment.  If damaged, keep all merchandise including the box and all packing material.  We will call the shipping company to request a claim check on your damaged merchandise.  Once the damaged goods are inspected, a claim will be issued and you will receive credit.